Eastern Community Legal Centre (ECLC)
The Eastern Community Legal Centre (ECLC) is a multidisciplinary legal service that works to prevent problems, progress fair outcomes and support the wellbeing and resilience of communities and community members in Melbourne’s East.
ECLC in collaboration with Victoria Law Foundation and the Victorian Federation of Community Legal Centres has published a webinar and supporting materials to share its insights and experience of delivering services remotely to people experiencing family violence. With the impact of COVID-19 and isolation restrictions being implemented, ECLC has made some rapid changes to its service delivery model to ensure continued legal assistance is provided to people in need.
ECLC recommends the following steps for delivering essential remote services to those experiencing family violence:
- Access external services and specialised information and support
- Review your intake policies and processes
- Assess the level of risk involved
- Manage your risk as a legal service and refer to specialist agencies for more comprehensive safety planning where appropriate.
Resources: Webinar and supporting materials