General Resources and Tools


Health Issues Centre

Health Issues Centre (HIC) is a peak consumer health advocacy NGO listening to the voices and experiences of everyday people to help shape policy decisions and service delivery in the health system.

HIC have developed a tipsheet on Involving Consumers in the COVID-19 response. It is intended to support health services and policy makers to work with consumers and carers using the principles of human-centred design to ensure strategies and operational plans that respond to COVID-19 meet consumer needs and encourage maximum consumer-buy-in.

Organisation: Health Issues Centre

Resource: Involving consumers in the COVID-19 response