Last updated Sep 25, 2023
Plan
Plan your work with helpful tools and resources
Health Literate Organisations
Gippsland Guide to becoming a Health Literate Organisation
Supporting organisations in their understanding, awareness and implementation of best practice health literacy.
Enliven Organisational Health Literacy Self-Assessment Resource
A resource to guide and inform development as a health literate organisation.
Building Health Literate Organisations Toolkit
A toolkit for health services to implement the 10 attributes of a health literate organisation.
MoreEvaluating the Ripple Effect - Health Literacy Projects
Understanding the drivers, enablers and barriers to creating health literacy change within organisations.
MoreMake it Easy: A Handbook for Becoming a Health Literate Organisation
Designed to support organisations to become health literate.
Exploring the health literacy among consumers and workers
A study in the community mental health sector.
MorePractice Tips
Teach-back: A technique for better communication
Shows the use of the Teach-back method during consultation with a patient.
MoreVictorian PCP Health Literacy Course
A free online health literacy course to improve organisational health literacy responsiveness.
MoreGuide to Producing and Sourcing Quality Health Information
Guidelines to support high-quality health information for consumers and carers in Victoria.
Language Matters - guide for AOD workers
How to use language to empower clients and reinforce a person-centred approach.
MoreRefugee & Migrant
Australian Refugee Health Practice Guide
Primary care for people from refugee backgrounds.
MoreSurvey
Useful Websites
ACSQHC Communicating for safety portal
Providing guidance, tools and resources to support the core skills for communicating for safety.
MoreEvaluation of the Vic PCPs Online Health Literacy Course
A report focusing on reach, relevance, effectiveness, and sustainability of the course.
MoreCentre for Culture, Ethnicity & Health
A health literacy hub for resources, podcasts, videos, tools and training opportunities.
MoreThe Power of Words
A quick guide to having conversations about alcohol and other drugs.
MoreEnliven
COVID-19 resources in easy English and translations
More