Health Literacy

Last updated Feb 25, 2020

Plan

Plan your work with helpful tools and resources

Consumers

My Health Pad

To educate and empower clients to be more involved in their healthcare.

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Government Reports

Report of the Victorian 2014 Consultation on Health Literacy

Recommendations for improving the health literacy of Victorians.

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Health Literate Organisations

Make it Easy: A Handbook for Becoming a Health Literate Organisation

Designed to support organisations to become health literate.

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Victorian PCP Health Literacy Course

A free online health literacy course to improve organisational health literacy responsiveness.

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Gippsland Guide to becoming a Health Literate Organisation

Supporting health organisations in their understanding, awareness and implementation of best practice health literacy.

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Enliven Organisational Health Literacy Self-Assessment Resource

A resource to guide and inform development as a health literate organisation.

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Building Health Literate Organisations Toolkit

A toolkit for health services with strategies to implement the 10 attributes of a health literate organisation.

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Evaluating the Ripple Effect - Health Literacy Projects

Understanding the drivers, enablers and barriers to creating health literacy change within organisations.

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HELPER E-news

HELPER E-news - Health Literacy Practice in the Eastern Region

An Eastern Primary Care Partnership health literacy initiative

HELPER E-news - Health Literacy Practice in the Eastern Region
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Practice Tips

The Power of Words

A quick guide to having conversations about alcohol and other drugs.

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Guide to Producing and Sourcing Quality Health Information

A resource for Victorian health services.

Guide to Producing and Sourcing Quality Health Information
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Teach-back: A technique for better communication

Shows the use of the Teach-back method during consultation with a patient.

Teach-back: A technique for better communication
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Working with Women with Disabilities infographic tip sheet

Practical advice on how practitioners can support women with disabilities.

Working with Women with Disabilities infographic tip sheet
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Language Matters - guide for AOD workers

How to use language to empower clients and reinforce a person-centred approach.

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Quick Reference Style Health Literacy Guide

Guidelines to help staff create meaningful written information for the community.

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Refugee & Migrant

Australian Refugee Health Practice Guide

Resources for health workers undertaking on arrival and ongoing care for people from refugee backgrounds and people seeking asylum.

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Useful Websites

Centre for Culture, Ethnicity & Health

A health literacy hub for resources, podcasts, videos, tools and training opportunities.

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ACSQHC Communicating for safety portal

Providing guidance, tools and resources to support the core skills for communicating for safety.

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