Victorian Primary Care Partnerships

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Hoarding & Squalor Regional Network

Who

Outer East Primary Care Partnership (OEPCP) and Maroondah Hoarding & Squalor Network (MHSN)

Why

The OEPCP and MHSN worked together to develop a project to:

  • build greater awareness of hoarding as a mental health condition
  • decrease stigma
  • and gain support from the sector and funding bodies to improve service responses to hoarding.

What

The project developed four personas to represent a sector worker, a family member and two clients with differing levels of hoarding challenges and insight into their hoarding.

Outcome

The personas will be used by the Network to increase support from the sector and funding bodies to improve service responses to hoarding.

Resource: MHSN Personas 2021

Contact: Outer East Primary Care Partnership

Topics: VicPCP, Systems Integration, Mental Health, Outer East Primary Care Partnership