Mental Health

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An Exploration of Telehealth in Mental Health

May 4, 2022

Leveraging the tools in the 2019 Mental Health Access and Pathways Project, the Outer East Primary Care Partnership (OEPCP) produced a series of videos to demonstrate how to use client personas and journey maps to guide service enhancements.

Video 1: Introduction - Project Background and Approach

Video 2: Development of a Telehealth Assessment Criteria

Video 3: Applying the Telehealth Assessment Criteria to Client Personas and Journey Maps

Video 4: Consideration for Service Providers

Contact: Outer East Primary Care Partnership

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Wurundjeri The Well acknowledges the traditional owners of this land on which we work, the Wurundjeri people and pays respect to their elders, past, present and emerging.