Mental Health


An Exploration of Telehealth in Mental Health

Leveraging the tools in the 2019 Mental Health Access and Pathways Project, the Outer East Primary Care Partnership (OEPCP) produced a series of videos to demonstrate how to use client personas and journey maps to guide service enhancements.

Video 1: Introduction - Project Background and Approach

Video 2: Development of a Telehealth Assessment Criteria

Video 3: Applying the Telehealth Assessment Criteria to Client Personas and Journey Maps

Video 4: Consideration for Service Providers

Contact: Outer East Primary Care Partnership